--- title: "How to not bore your audience: creating financial services content people want to read" description: "Creating good content in financial services is not about what you want to say, or what you think you are great at saying. Because, newsflash: no one cares." image: https://www.bluechipcommunication.com.au/hubfs/hayne_markting_content_bluechip.png --- [![Bluechip_Logo](https://cdn2.hubspot.net/hubfs/325503/Bluechip%20Assets/Images/Bluechip_Logo.svg "Bluechip_Logo")](https://www.bluechipcommunication.com.au/) ![Search-9](https://www.bluechipcommunication.com.au/hubfs/BlueChip%20website/Bluechip%20Assets/Images/Search-9.svg "Search-9") ![Close Icon (3)-1](https://www.bluechipcommunication.com.au/hubfs/Bluechip%20Assets/Images/Close%20Icon%20(3)-1.svg "Close Icon (3)-1") This is a search field with an auto-suggest feature attached. - There are no suggestions because the search field is empty. ** ![Close Icon (3)](https://cdn2.hubspot.net/hubfs/325503/Bluechip%20Assets/Images/Close%20Icon%20(3).svg "Close Icon (3)") ##### Knowledge Shared # Insights ##### All Articles ![](https://www.bluechipcommunication.com.au/hubfs/BlueChip%20website/Bluechip%20Assets/Images/down-filled-triangular-arrow.png) - [Financial Services (168)](https://www.bluechipcommunication.com.au/blog/topic/financial-services) - [Public Relations (133)](https://www.bluechipcommunication.com.au/blog/topic/public-relations) - [Marketing (111)](https://www.bluechipcommunication.com.au/blog/topic/marketing) - [Social Media (101)](https://www.bluechipcommunication.com.au/blog/topic/social-media) - [Integrated Marketing (87)](https://www.bluechipcommunication.com.au/blog/topic/integrated-marketing) - [Reputation Management (79)](https://www.bluechipcommunication.com.au/blog/topic/reputation-management) - [Crisis Management (61)](https://www.bluechipcommunication.com.au/blog/topic/crisis-management) - [Growth (46)](https://www.bluechipcommunication.com.au/blog/topic/growth) - [Profile (41)](https://www.bluechipcommunication.com.au/blog/topic/profile) - [COVID-19 (40)](https://www.bluechipcommunication.com.au/blog/topic/covid-19) - [Protect (14)](https://www.bluechipcommunication.com.au/blog/topic/protect) - [BC Team (9)](https://www.bluechipcommunication.com.au/blog/topic/bc-team) - [Blog (7)](https://www.bluechipcommunication.com.au/blog/topic/blog) - [Leadership communication (6)](https://www.bluechipcommunication.com.au/blog/topic/leadership-communication) - [Cyber Security (3)](https://www.bluechipcommunication.com.au/blog/topic/cyber-security) - [Client In The News (2)](https://www.bluechipcommunication.com.au/blog/topic/client-in-the-news) [Client In The News](https://www.bluechipcommunication.com.au/blog/topic/client-in-the-news) ### [Melos Sulicich shares SME success tips on Money News’ “Let’s Talk Business”](https://www.bluechipcommunication.com.au/blog/melos-sulicich-shares-sme-success-tips-on-money-news-lets-talk-business) Melos Sulicich, CEO of Bank of Sydney was interviewed by 2GB’s Money News "Let's Talk Business" segment with Scott Haywood. He shared tips for family-run businesses to make sure ev... [Client In The News](https://www.bluechipcommunication.com.au/blog/topic/client-in-the-news) ### [Target hostile countries, not us, drug giant CSL tells Trump](https://www.bluechipcommunication.com.au/blog/target-hostile-countries-not-us-drug-giant-csl-tells-trump) This is an extract from an article written by Michael Smith and Jessica Gardner in The Australian Financial Review. Published on the 10th July 2025. “It is weighing on the share pr... - ##### [Marketing](https://www.bluechipcommunication.com.au/blog/topic/marketing) - ##### [Integrated Marketing](https://www.bluechipcommunication.com.au/blog/topic/integrated-marketing) ## [How to not bore your audience: creating financial services content people want to read](https://www.bluechipcommunication.com.au/blog/how-to-not-bore-your-audience-creating-financial-services-content-that-people-want-to-read) ###### By The BlueChip Team ###### 21 Feb 2019 [Social Media](https://www.bluechipcommunication.com.au/blog/topic/social-media) [Financial Services](https://www.bluechipcommunication.com.au/blog/topic/financial-services) [Growth](https://www.bluechipcommunication.com.au/blog/topic/growth) ##### [Reaching High Net Worth Individuals Through Social Media Marketing in 2025](https://www.bluechipcommunication.com.au/blog/how-target-high-net-worth-individuals-social-media) [Public Relations](https://www.bluechipcommunication.com.au/blog/topic/public-relations) [Reputation Management](https://www.bluechipcommunication.com.au/blog/topic/reputation-management) [Crisis Management](https://www.bluechipcommunication.com.au/blog/topic/crisis-management) ##### [The Science of Crisis Communication: Proactive and Reactive Strategies](https://www.bluechipcommunication.com.au/blog/proactive-and-reactive-crisis-communication-strategies) [Profile](https://www.bluechipcommunication.com.au/blog/topic/profile) ##### [Affluence. 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[Back to all articles](https://www.bluechipcommunication.com.au/blog) - Share - [![](https://www.bluechipcommunication.com.au/hubfs/Bluechip%20Assets/Images/facebook.svg) ](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.bluechipcommunication.com.au%2Fblog%2Fhow-to-not-bore-your-audience-creating-financial-services-content-that-people-want-to-read) - [![](https://www.bluechipcommunication.com.au/hubfs/Bluechip%20Assets/Images/linked%20in.svg) ](http://www.linkedin.com/shareArticle?mini=true&url=https://www.bluechipcommunication.com.au/blog/how-to-not-bore-your-audience-creating-financial-services-content-that-people-want-to-read) - [![](https://www.bluechipcommunication.com.au/hubfs/Bluechip%20Assets/Images/twitter-1.svg) ](https://www.twitter.com/share?url=https%3A%2F%2Fwww.bluechipcommunication.com.au%2Fblog%2Fhow-to-not-bore-your-audience-creating-financial-services-content-that-people-want-to-read)   ![hayne_markting_content_bluechip](https://www.bluechipcommunication.com.au/hs-fs/hubfs/hayne_markting_content_bluechip.png?width=600&name=hayne_markting_content_bluechip.png) *Are you boring your audience? Sorry to break it to you but chances are, yes you are. This blog tackles the topic of how to create decent financial services content, simply content that your audience can't get enough of!* Creating quality content in financial services is not about writing what you want to say, or what you know lots about. Because, newsflash: no one cares. ![Screen Shot 2019-02-19 at 2.15.10 PM](https://www.bluechipcommunication.com.au/hs-fs/hubfs/Screen%20Shot%202019-02-19%20at%202.15.10%20PM.png?width=463&name=Screen%20Shot%202019-02-19%20at%202.15.10%20PM.png) *Source: [Content Marketing in Australia 2018](https://www.adma.com.au/sites/default/files/2018-australia-content-marketing-research-11_13_17.pdf) - Content Marketing Institute/ADMA** * If you want to create content that is interesting, and plays an effective role in your content strategy, what you say has to be what your audience wants to hear. In other words, the content you put out has to fulfil your audience’s unmet information needs. Hint: helpful content is rarely boring. Sounds like common sense, but it’s surprising how few in the financial services industry seem to understand this. ![Screen Shot 2019-02-19 at 2.16.26 PM](https://www.bluechipcommunication.com.au/hs-fs/hubfs/Screen%20Shot%202019-02-19%20at%202.16.26%20PM.png?width=444&name=Screen%20Shot%202019-02-19%20at%202.16.26%20PM.png)As marketers we understand the tendency to want to broadcast key messages about your company and how special it is, but that doesn’t deliver any real value to your audience. It certainly doesn’t help you to be found when your audience is searching for solutions to their problems.  Here’s a quick guide on how to write content that people want to read. First, understand your audience and what their unmet information needs are. How can you add value and help fulfil those information needs? Most organisations understand this broadly and can map out larger subsets of information that may provide useful content. Based on your understanding of audience needs and information consumption habits, you can also decide the type or format of content you need to create. Consider the format that best suits the kind of information you are going to relay. Consider also the kinds of channels you know your audience uses. For exploration of more complex issues, for example, a whitepaper may work well. For more practical information or guidance, a checklist is both valuable and shareable. Consider also whether you make it a broader, more general “how-to” or a brand/product-specific piece espousing the practical benefits you have to offer. And make your library of content work strategically for you by [mapping it to your buyer’s journey](https://www.bluechipcommunication.com.au/blog/mapping-your-content-to-the-buyers-journey). **Let the data guide you** Once you’ve got format and a rough idea of topic areas sorted, it’s time to use research and data to narrow and finesse the topic, and decide on the angle that best suits your audience (and on which your company is, of course, an expert). Zeroing in on specifics, providing tangible examples and offering actionable insights is where you can really hit the interest button. This is a far cry from broad generic content that leaves your audience thinking "so what" instead of "gee whiz".  Validate and refine your topic by doing some quick keyword research using [Google’s free keyword planner tool](https://adwords.google.com.au/KeywordPlanner) that shows exactly what topics people are searching for and how. [Google Trends](linkhttps://www.google.com.au/trends) shows how search volumes for a certain keyword have changed over a specified period of time (in normalised data terms), helping you identify trending topics. Let’s work through a financial services content creation example… With the Federal Election coming in May, Labour's proposal to end cash rebates for excess imputation credits (a.k.a franking credits) has caused quite a stir amongst retirees, pre-retirees and SMSF trustees (and their advisers), who will potentially be impacted should we face a change in government.  ![Screen Shot 2019-02-19 at 5.02.05 PM](https://www.bluechipcommunication.com.au/hs-fs/hubfs/Screen%20Shot%202019-02-19%20at%205.02.05%20PM.png?width=600&name=Screen%20Shot%202019-02-19%20at%205.02.05%20PM.png)*Source:[ Google Trends](https://trends.google.com/trends/explore?geo=AU&q=franking%20credits)* This is apparent from a quick squiz of Google Trends, which shows us that search interest in "franking credits" within Australia has risen sharply over the past weeks - people are actively searching for information on this topic.  If you're an investment provider, say, a fund manager, trying to get in front of high net worth individuals, this could be your chance to address concerns, and earn trust.  So you've narrowed down your topic focus, but what's the angle on it? What are the sorts of questions people have about it? **Identify the burning questions** ![Screen Shot 2019-02-19 at 5.31.06 PM](https://www.bluechipcommunication.com.au/hs-fs/hubfs/Screen%20Shot%202019-02-19%20at%205.31.06%20PM.png?width=804&name=Screen%20Shot%202019-02-19%20at%205.31.06%20PM.png) *Source: [Answer The Public](https://answerthepublic.com/reports/f7b2e21f-06d3-49af-9c33-86a9a16496ff)* Have you ever looked at Google's suggested searches and thought to yourself: *that's* what other people are searching for? [Answer The Public](https://answerthepublic.com/) is a tool that puts together all the suggested searches around a topic for you, categorises them, then maps questions out in a neat visual way.  This should give you an idea of what the common questions about franking credits are, and give you ideas on how your content can answer them. **Skyscraper existing content** Tools like [Buzzsumo](http://buzzsumo.com/) pick up content from all over the web that’s doing well in terms of social shares. You can even search particular domains, such as your competitors’. Sneaky, huh? ![Screen Shot 2019-02-19 at 5.57.56 PM](https://www.bluechipcommunication.com.au/hs-fs/hubfs/Screen%20Shot%202019-02-19%20at%205.57.56%20PM.png?width=1128&name=Screen%20Shot%202019-02-19%20at%205.57.56%20PM.png) *Source: [Buzzsumo](https://app.buzzsumo.com/research/content)* The idea is to take one of those content topics as inspiration and build on it, making it your own. Add your own expert insights, update it so it’s current, or modify it so that it’s particularly relevant to your niche audience. Why start from scratch when you can take what others have done and make it better? **Listen in on the buzz** We all know social media’s a great way to get your ear to the ground and hear what people are saying about your brand, but have you thought of also using it for content creation? Twitter’s unique opinion-heavy “micro-blogging” style particularly suits this purpose. Just by doing a search we can see quickly and clearly what people are pleased, upset, or unsure about, which is handy for content inspiration. ![Screen Shot 2019-02-19 at 6.03.10 PM](https://www.bluechipcommunication.com.au/hs-fs/hubfs/Screen%20Shot%202019-02-19%20at%206.03.10%20PM.png?width=316&name=Screen%20Shot%202019-02-19%20at%206.03.10%20PM.png)    ![Screen Shot 2019-02-19 at 6.01.24 PM](https://www.bluechipcommunication.com.au/hs-fs/hubfs/Screen%20Shot%202019-02-19%20at%206.01.24%20PM.png?width=333&name=Screen%20Shot%202019-02-19%20at%206.01.24%20PM.png) Forums like [Reddit](https://www.reddit.com/) and [Quora](https://www.quora.com/) are another way for you to pick up on chatter – look out for popular topics or questions that come up repeatedly, and what your target audiences are saying about them.  **Talk to your customers** Finally, you can tap into your target audience’s mind by talking to people with whom you already connected. Think about your favourite clients – the ones who are easy to deal with, and most importantly, profitable. Ultimately, your aim is to attract more people like them. Take note of the questions they ask during your interactions with them, or uncertainties they might have. If you don’t interact directly with clients often, speaking with frontline salespeople or account managers might clue you in. There’s no need to sit in an inspiration vacuum trying to plan your editorial calendar - a wealth of resources exists for you to draw on to create content your audiences will actually want to read.  *We will be releasing ‘A Complete Guide to Content Distribution for Financial Services’ soon, so stay tuned!* [![SUBSCRIBE TO OUR BLOG](https://hubspot-no-cache-ap1-prod.s3.amazonaws.com/cta/default/537730/7acd52e0-3a3f-44f2-b593-9080854fe133.png)](https://hubspot-cta-redirect-ap1-prod.s3.amazonaws.com/cta/redirect/537730/7acd52e0-3a3f-44f2-b593-9080854fe133) [![New call-to-action](https://hubspot-no-cache-ap1-prod.s3.amazonaws.com/cta/default/537730/431002e3-250a-4808-8e24-851fccc589ac.png)](https://hubspot-cta-redirect-ap1-prod.s3.amazonaws.com/cta/redirect/537730/431002e3-250a-4808-8e24-851fccc589ac) [![how to drive your fame agenda](https://hubspot-no-cache-ap1-prod.s3.amazonaws.com/cta/default/537730/353fa2e0-53b3-407b-b7b3-d03aa771c86d.png)](https://hubspot-cta-redirect-ap1-prod.s3.amazonaws.com/cta/redirect/537730/353fa2e0-53b3-407b-b7b3-d03aa771c86d) ## Related Posts [Marketing](https://www.bluechipcommunication.com.au/blog/topic/marketing) [Growth](https://www.bluechipcommunication.com.au/blog/topic/growth) ###### 06 April 2021 #### [Getting your email on in 2021 – Human behaviour hacks every financial services marketer should know](https://www.bluechipcommunication.com.au/blog/getting-your-email-on-in-2021-human-behaviour-hacks-every-financial-services-marketer-should-know) [Social Media](https://www.bluechipcommunication.com.au/blog/topic/social-media) [Public Relations](https://www.bluechipcommunication.com.au/blog/topic/public-relations) [Financial Services](https://www.bluechipcommunication.com.au/blog/topic/financial-services) [Marketing](https://www.bluechipcommunication.com.au/blog/topic/marketing) [Integrated Marketing](https://www.bluechipcommunication.com.au/blog/topic/integrated-marketing) [Profile](https://www.bluechipcommunication.com.au/blog/topic/profile) ###### 29 January 2020 #### [How to pitch for more budget for your marketing and PR efforts](https://www.bluechipcommunication.com.au/blog/how-to-pitch-for-more-budget-for-your-marketing-and-pr-efforts) [Social Media](https://www.bluechipcommunication.com.au/blog/topic/social-media) [Financial Services](https://www.bluechipcommunication.com.au/blog/topic/financial-services) [Marketing](https://www.bluechipcommunication.com.au/blog/topic/marketing) [Integrated Marketing](https://www.bluechipcommunication.com.au/blog/topic/integrated-marketing) ###### 29 November 2019 #### [What does the future look like for fund managers?](https://www.bluechipcommunication.com.au/blog/what-does-the-future-look-like-for-fund-managers) [Financial Services](https://www.bluechipcommunication.com.au/blog/topic/financial-services) [Marketing](https://www.bluechipcommunication.com.au/blog/topic/marketing) ###### 15 November 2019 #### [BlueChip celebrates 15 years in business](https://www.bluechipcommunication.com.au/blog/bluechip-celebrates-15-years-in-business) [Public Relations](https://www.bluechipcommunication.com.au/blog/topic/public-relations) [Marketing](https://www.bluechipcommunication.com.au/blog/topic/marketing) [Integrated Marketing](https://www.bluechipcommunication.com.au/blog/topic/integrated-marketing) ###### 13 November 2019 #### [Developing an integrated communication plan for your next in-person event](https://www.bluechipcommunication.com.au/blog/integrated-communication-plan-for-your-next-in-person-event) [Social Media](https://www.bluechipcommunication.com.au/blog/topic/social-media) [Marketing](https://www.bluechipcommunication.com.au/blog/topic/marketing) [Integrated Marketing](https://www.bluechipcommunication.com.au/blog/topic/integrated-marketing) [Growth](https://www.bluechipcommunication.com.au/blog/topic/growth) ###### 30 October 2019 #### [Top 3 mistakes financial services marketers are making in 2019](https://www.bluechipcommunication.com.au/blog/top-3-mistakes-financial-services-marketers-are-making-in-2019) ## Stay up to date ### Marketing insights you’ll want to read. 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