--- title: "Content marketing: are you ready to seize the opportunity?" description: As most of us know from personal experience, the first thing people do before making a new purchase — whether they’re buying a car, shares of a mutual fund, or just the latest gadget — is go online. image: https://www.bluechipcommunication.com.au/hubfs/BlueChip_Communication.jpg --- [![Bluechip_Logo](https://cdn2.hubspot.net/hubfs/325503/Bluechip%20Assets/Images/Bluechip_Logo.svg "Bluechip_Logo")](https://www.bluechipcommunication.com.au/) ![Search-9](https://www.bluechipcommunication.com.au/hubfs/BlueChip%20website/Bluechip%20Assets/Images/Search-9.svg "Search-9") ![Close Icon (3)-1](https://www.bluechipcommunication.com.au/hubfs/Bluechip%20Assets/Images/Close%20Icon%20(3)-1.svg "Close Icon (3)-1") This is a search field with an auto-suggest feature attached. - There are no suggestions because the search field is empty. ** ![Close Icon (3)](https://cdn2.hubspot.net/hubfs/325503/Bluechip%20Assets/Images/Close%20Icon%20(3).svg "Close Icon (3)") ##### Knowledge Shared # Insights ##### All Articles ![](https://www.bluechipcommunication.com.au/hubfs/BlueChip%20website/Bluechip%20Assets/Images/down-filled-triangular-arrow.png) - [Financial Services (168)](https://www.bluechipcommunication.com.au/blog/topic/financial-services) - [Public Relations (133)](https://www.bluechipcommunication.com.au/blog/topic/public-relations) - [Marketing (111)](https://www.bluechipcommunication.com.au/blog/topic/marketing) - [Social Media (101)](https://www.bluechipcommunication.com.au/blog/topic/social-media) - [Integrated Marketing (87)](https://www.bluechipcommunication.com.au/blog/topic/integrated-marketing) - [Reputation Management (79)](https://www.bluechipcommunication.com.au/blog/topic/reputation-management) - [Crisis Management (61)](https://www.bluechipcommunication.com.au/blog/topic/crisis-management) - [Growth (46)](https://www.bluechipcommunication.com.au/blog/topic/growth) - [Profile (41)](https://www.bluechipcommunication.com.au/blog/topic/profile) - [COVID-19 (40)](https://www.bluechipcommunication.com.au/blog/topic/covid-19) - [Protect (14)](https://www.bluechipcommunication.com.au/blog/topic/protect) - [BC Team (9)](https://www.bluechipcommunication.com.au/blog/topic/bc-team) - [Blog (7)](https://www.bluechipcommunication.com.au/blog/topic/blog) - [Leadership communication (6)](https://www.bluechipcommunication.com.au/blog/topic/leadership-communication) - [Cyber Security (3)](https://www.bluechipcommunication.com.au/blog/topic/cyber-security) - [Client In The News (2)](https://www.bluechipcommunication.com.au/blog/topic/client-in-the-news) [Client In The News](https://www.bluechipcommunication.com.au/blog/topic/client-in-the-news) ### [Melos Sulicich shares SME success tips on Money News’ “Let’s Talk Business”](https://www.bluechipcommunication.com.au/blog/melos-sulicich-shares-sme-success-tips-on-money-news-lets-talk-business) Melos Sulicich, CEO of Bank of Sydney was interviewed by 2GB’s Money News "Let's Talk Business" segment with Scott Haywood. He shared tips for family-run businesses to make sure ev... [Client In The News](https://www.bluechipcommunication.com.au/blog/topic/client-in-the-news) ### [Target hostile countries, not us, drug giant CSL tells Trump](https://www.bluechipcommunication.com.au/blog/target-hostile-countries-not-us-drug-giant-csl-tells-trump) This is an extract from an article written by Michael Smith and Jessica Gardner in The Australian Financial Review. Published on the 10th July 2025. “It is weighing on the share pr... - ##### [Public Relations](https://www.bluechipcommunication.com.au/blog/topic/public-relations) - ##### [Marketing](https://www.bluechipcommunication.com.au/blog/topic/marketing) ## [Content marketing: are you ready to seize the opportunity?](https://www.bluechipcommunication.com.au/blog/content-marketing-are-you-ready-to-seize-the-opportunity) ###### By The BlueChip Team ###### 02 Apr 2014 [Social Media](https://www.bluechipcommunication.com.au/blog/topic/social-media) [Financial Services](https://www.bluechipcommunication.com.au/blog/topic/financial-services) [Growth](https://www.bluechipcommunication.com.au/blog/topic/growth) ##### [Reaching High Net Worth Individuals Through Social Media Marketing in 2025](https://www.bluechipcommunication.com.au/blog/how-target-high-net-worth-individuals-social-media) [Public Relations](https://www.bluechipcommunication.com.au/blog/topic/public-relations) [Reputation Management](https://www.bluechipcommunication.com.au/blog/topic/reputation-management) [Crisis Management](https://www.bluechipcommunication.com.au/blog/topic/crisis-management) ##### [The Science of Crisis Communication: Proactive and Reactive Strategies](https://www.bluechipcommunication.com.au/blog/proactive-and-reactive-crisis-communication-strategies) [Profile](https://www.bluechipcommunication.com.au/blog/topic/profile) ##### [Affluence. Effluence. Influence. Do you know the difference?](https://www.bluechipcommunication.com.au/blog/affluence-effluence-influence-do-you-know-the-difference/) [Public Relations](https://www.bluechipcommunication.com.au/blog/topic/public-relations) [Reputation Management](https://www.bluechipcommunication.com.au/blog/topic/reputation-management) [Crisis Management](https://www.bluechipcommunication.com.au/blog/topic/crisis-management) ##### [Introduction to Crisis Communication](https://www.bluechipcommunication.com.au/blog/introduction-to-crisis-communication) # Insights. [Back to all articles](https://www.bluechipcommunication.com.au/blog) - Share - [![](https://www.bluechipcommunication.com.au/hubfs/Bluechip%20Assets/Images/facebook.svg) ](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.bluechipcommunication.com.au%2Fblog%2Fcontent-marketing-are-you-ready-to-seize-the-opportunity) - [![](https://www.bluechipcommunication.com.au/hubfs/Bluechip%20Assets/Images/linked%20in.svg) ](http://www.linkedin.com/shareArticle?mini=true&url=https://www.bluechipcommunication.com.au/blog/content-marketing-are-you-ready-to-seize-the-opportunity) - [![](https://www.bluechipcommunication.com.au/hubfs/Bluechip%20Assets/Images/twitter-1.svg) ](https://www.twitter.com/share?url=https%3A%2F%2Fwww.bluechipcommunication.com.au%2Fblog%2Fcontent-marketing-are-you-ready-to-seize-the-opportunity) ![BlueChip_Communication.jpg](https://www.bluechipcommunication.com.au/hs-fs/hubfs/BlueChip_Communication.jpg?width=640&name=BlueChip_Communication.jpg "BlueChip_Communication.jpg") As most of us know from personal experience, the first thing people do before making a new purchase — whether they’re buying a car, shares of a mutual fund, or just the latest gadget — is go online. That’s because the Internet gives us access to virtually all of the information we need to make informed buying decisions on our own. According to some estimates, many buyers now go through up to 90 percent of the buying process before ever contacting a sales person. In fact, I recently read that Google averages more than 100 billion search queries every month. That’s a mind-boggling number that most of us can’t even begin to imagine. But far more important than the stat itself, which is probably already dated, is the reality it points to in terms of how marketing needs to evolve in the digital age. That’s a huge shift with serious implications for marketers and business communicators alike. It signals that customer relationships that were once formed through personal contact are today forged largely through the content people access online. As a result, if you don’t have good content that’s easy to find, engaging and offers real value to your clients (all factors that analytics tools now let you assess in painstaking detail), you’re in real trouble. Of course content marketing — the whole notion of creating high-impact content to attract and retain great customers — isn’t exactly new. Although it’s just starting to take off in Australia, it has been around in the United States for several years, with big brands like [Coca-Cola](https://www.youtube.com/watch?v=G1P3r2EsAos) making significant investments in developing content marketing programs. Not surprisingly, the biggest difference that I see in the evolution of content marketing between the two countries is this: in the United States content marketing is becoming an increasingly strategic function while here in Australia it’s still largely tactical. Put another way, in Australia content marketing has thus far largely been activity driven, with companies often not having a real plan in place to guide and direct what they’re doing. As content marketing matures here and becomes more commonplace, developing a strategy to coordinate and optimise those activities will become increasingly important. For the financial services industry, all of this represents a big opportunity. Since content marketing is still relatively new in Australia, you have a chance, albeit brief, to get ahead of it. Companies like ANZ, with its [BlueNotes](https://bluenotes.anz.com/) — a news site featuring content about investing, financial services and the economy — are setting a strong example that could help lead the way. Yet the opportunity is bigger than just outpacing other industries in Australia — or the financial services industry globally for that matter — which has tended to lag behind the content marketing curve. The real opportunity here is to form stronger relationships with your clients, to win their hearts and minds and turn them into brand advocates. It does happen — I’ve seen it. To do that, however, you need to make an investment in your content marketing efforts. Simply creating some content may get you jump-started, but ultimately it’s a short-sighted approach. To achieve the full benefits of content marketing, your program needs to be backed by a strategy that ensures that all of your activities are cohesive and focused on driving you toward your business goals.* * *Kevin Cain is a content marketing and communications strategist with more than 10 years of experience working in financial services. He recently moved to Australia from Boston, where he was the Director of Content Strategy at OpenView Venture Partners, a venture capital firm widely known in the US for its content marketing program. Since his arrival he’s been partnering with BlueChip on a number of content marketing projects. Follow him on Twitter ([@kevinrcain](https://twitter.com/kevinrcain)) or check out his [blog](http://kevinrcain.com/).* [![New call-to-action](https://hubspot-no-cache-ap1-prod.s3.amazonaws.com/cta/default/537730/431002e3-250a-4808-8e24-851fccc589ac.png)](https://hubspot-cta-redirect-ap1-prod.s3.amazonaws.com/cta/redirect/537730/431002e3-250a-4808-8e24-851fccc589ac) [![how to drive your fame agenda](https://hubspot-no-cache-ap1-prod.s3.amazonaws.com/cta/default/537730/353fa2e0-53b3-407b-b7b3-d03aa771c86d.png)](https://hubspot-cta-redirect-ap1-prod.s3.amazonaws.com/cta/redirect/537730/353fa2e0-53b3-407b-b7b3-d03aa771c86d) ## Related Posts [Public Relations](https://www.bluechipcommunication.com.au/blog/topic/public-relations) [Reputation Management](https://www.bluechipcommunication.com.au/blog/topic/reputation-management) [Crisis Management](https://www.bluechipcommunication.com.au/blog/topic/crisis-management) ###### 14 May 2024 #### [The Science of Crisis Communication: Proactive and Reactive Strategies](https://www.bluechipcommunication.com.au/blog/proactive-and-reactive-crisis-communication-strategies) [Public Relations](https://www.bluechipcommunication.com.au/blog/topic/public-relations) [Reputation Management](https://www.bluechipcommunication.com.au/blog/topic/reputation-management) [Financial Services](https://www.bluechipcommunication.com.au/blog/topic/financial-services) [Protect](https://www.bluechipcommunication.com.au/blog/topic/protect) ###### 10 April 2024 #### [Navigating Regulatory Waters: Friend or Food? How To Stay Ahead in Financial Services](https://www.bluechipcommunication.com.au/blog/navigating-regulatory-changes-financial-services) [Public Relations](https://www.bluechipcommunication.com.au/blog/topic/public-relations) [Financial Services](https://www.bluechipcommunication.com.au/blog/topic/financial-services) ###### 27 March 2024 #### [Maximise your PR Partnership: 5 Tips for Successful Collaboration](https://www.bluechipcommunication.com.au/blog/maximising-your-pr-partnership) [Public Relations](https://www.bluechipcommunication.com.au/blog/topic/public-relations) [Reputation Management](https://www.bluechipcommunication.com.au/blog/topic/reputation-management) [Crisis Management](https://www.bluechipcommunication.com.au/blog/topic/crisis-management) ###### 07 March 2024 #### [Introduction to Crisis Communication](https://www.bluechipcommunication.com.au/blog/introduction-to-crisis-communication) [Public Relations](https://www.bluechipcommunication.com.au/blog/topic/public-relations) [Crisis Management](https://www.bluechipcommunication.com.au/blog/topic/crisis-management) [Profile](https://www.bluechipcommunication.com.au/blog/topic/profile) [Leadership communication](https://www.bluechipcommunication.com.au/blog/topic/leadership-communication) ###### 21 February 2024 #### [Talking to the media? Sean Aylmer shares his top 5 tips](https://www.bluechipcommunication.com.au/blog/talking-to-the-media-5-tips) [Public Relations](https://www.bluechipcommunication.com.au/blog/topic/public-relations) [Profile](https://www.bluechipcommunication.com.au/blog/topic/profile) [Leadership communication](https://www.bluechipcommunication.com.au/blog/topic/leadership-communication) ###### 03 August 2023 #### [Sonder and Leadership: Realising We're All in This Together](https://www.bluechipcommunication.com.au/blog/sonder-and-leadership) ## Stay up to date ### Marketing insights you’ll want to read. Sign up for our newsletter ## Stay up to date ### Marketing insights you’ll want to read. Sign up for our newsletter ### Other Topics - [Financial Services (168)](https://www.bluechipcommunication.com.au/blog/topic/financial-services) - [Public Relations (133)](https://www.bluechipcommunication.com.au/blog/topic/public-relations) - [Marketing (111)](https://www.bluechipcommunication.com.au/blog/topic/marketing) - [Social Media (101)](https://www.bluechipcommunication.com.au/blog/topic/social-media) - [Integrated Marketing (87)](https://www.bluechipcommunication.com.au/blog/topic/integrated-marketing) - [Reputation Management (79)](https://www.bluechipcommunication.com.au/blog/topic/reputation-management) - [Crisis Management (61)](https://www.bluechipcommunication.com.au/blog/topic/crisis-management) - [Growth (46)](https://www.bluechipcommunication.com.au/blog/topic/growth) - [Profile (41)](https://www.bluechipcommunication.com.au/blog/topic/profile) - [COVID-19 (40)](https://www.bluechipcommunication.com.au/blog/topic/covid-19) - [Protect (14)](https://www.bluechipcommunication.com.au/blog/topic/protect) - [BC Team (9)](https://www.bluechipcommunication.com.au/blog/topic/bc-team) - [Blog (7)](https://www.bluechipcommunication.com.au/blog/topic/blog) - [Leadership communication (6)](https://www.bluechipcommunication.com.au/blog/topic/leadership-communication) - [Cyber Security (3)](https://www.bluechipcommunication.com.au/blog/topic/cyber-security) - [Client In The News (2)](https://www.bluechipcommunication.com.au/blog/topic/client-in-the-news) ![Logo white](https://cdn2.hubspot.net/hubfs/325503/Bluechip%20Assets/Images/Logo%20white.svg "Logo white") #### Strategy-led PR and marketing for financial services Level 2, 50 Bridge Street TWP, Quay Quarter Tower Sydney NSW 2000 [(02) 9018 8600](tel:%200290188600) [![Get in touch](https://hubspot-no-cache-ap1-prod.s3.amazonaws.com/cta/default/537730/13bb9d57-6822-4724-8734-d9ae781694e1.png)](https://hubspot-cta-redirect-ap1-prod.s3.amazonaws.com/cta/redirect/537730/13bb9d57-6822-4724-8734-d9ae781694e1) [askus@bluechipcommunication.com.au](mailto:askus@bluechipcommunication.com.au) #### Connect with us - [![Facebook](https://www.bluechipcommunication.com.au/hubfs/Bluechip%20Assets/Images/facebook-17.svg)](https://www.facebook.com/BlueChipComm) - [![LinkedIn](https://www.bluechipcommunication.com.au/hubfs/Bluechip%20Assets/Images/linked%20in-17.svg)](https://www.linkedin.com/company/bluechip-communication/) ![](https://px.ads.linkedin.com/collect/?pid=2026306&fmt=gif)