--- title: "2013 trends: Social media, reputation risk management and content marketing" description: "2013 trends? Social media, reputation risk management and content marketing. The final chapter of 2012 has provoked more questions than answers for many in financial services. - See more at: http://www.bluechipcommunication.com.au/prognosis/prognosis-2012-q4/trending-now/#sthash.euqkEuIm.dpuf" image: https://www.bluechipcommunication.com.au/hubfs/BlueChip_Communication.jpg --- [![Bluechip_Logo](https://cdn2.hubspot.net/hubfs/325503/Bluechip%20Assets/Images/Bluechip_Logo.svg "Bluechip_Logo")](https://www.bluechipcommunication.com.au/) ![Search-9](https://www.bluechipcommunication.com.au/hubfs/BlueChip%20website/Bluechip%20Assets/Images/Search-9.svg "Search-9") ![Close Icon (3)-1](https://www.bluechipcommunication.com.au/hubfs/Bluechip%20Assets/Images/Close%20Icon%20(3)-1.svg "Close Icon (3)-1") This is a search field with an auto-suggest feature attached. - There are no suggestions because the search field is empty. ** ![Close Icon (3)](https://cdn2.hubspot.net/hubfs/325503/Bluechip%20Assets/Images/Close%20Icon%20(3).svg "Close Icon (3)") ##### Knowledge Shared # Insights ##### All Articles ![](https://www.bluechipcommunication.com.au/hubfs/BlueChip%20website/Bluechip%20Assets/Images/down-filled-triangular-arrow.png) - [Financial Services (168)](https://www.bluechipcommunication.com.au/blog/topic/financial-services) - [Public Relations (133)](https://www.bluechipcommunication.com.au/blog/topic/public-relations) - [Marketing (111)](https://www.bluechipcommunication.com.au/blog/topic/marketing) - [Social Media (101)](https://www.bluechipcommunication.com.au/blog/topic/social-media) - [Integrated Marketing (87)](https://www.bluechipcommunication.com.au/blog/topic/integrated-marketing) - [Reputation Management (79)](https://www.bluechipcommunication.com.au/blog/topic/reputation-management) - [Crisis Management (61)](https://www.bluechipcommunication.com.au/blog/topic/crisis-management) - [Growth (46)](https://www.bluechipcommunication.com.au/blog/topic/growth) - [Profile (41)](https://www.bluechipcommunication.com.au/blog/topic/profile) - [COVID-19 (40)](https://www.bluechipcommunication.com.au/blog/topic/covid-19) - [Protect (14)](https://www.bluechipcommunication.com.au/blog/topic/protect) - [BC Team (9)](https://www.bluechipcommunication.com.au/blog/topic/bc-team) - [Blog (7)](https://www.bluechipcommunication.com.au/blog/topic/blog) - [Leadership communication (6)](https://www.bluechipcommunication.com.au/blog/topic/leadership-communication) - [Cyber Security (3)](https://www.bluechipcommunication.com.au/blog/topic/cyber-security) - [Client In The News (2)](https://www.bluechipcommunication.com.au/blog/topic/client-in-the-news) [Client In The News](https://www.bluechipcommunication.com.au/blog/topic/client-in-the-news) ### [Melos Sulicich shares SME success tips on Money News’ “Let’s Talk Business”](https://www.bluechipcommunication.com.au/blog/melos-sulicich-shares-sme-success-tips-on-money-news-lets-talk-business) Melos Sulicich, CEO of Bank of Sydney was interviewed by 2GB’s Money News "Let's Talk Business" segment with Scott Haywood. He shared tips for family-run businesses to make sure ev... [Client In The News](https://www.bluechipcommunication.com.au/blog/topic/client-in-the-news) ### [Target hostile countries, not us, drug giant CSL tells Trump](https://www.bluechipcommunication.com.au/blog/target-hostile-countries-not-us-drug-giant-csl-tells-trump) This is an extract from an article written by Michael Smith and Jessica Gardner in The Australian Financial Review. Published on the 10th July 2025. “It is weighing on the share pr... - ##### [Social Media](https://www.bluechipcommunication.com.au/blog/topic/social-media) - ##### [Reputation Management](https://www.bluechipcommunication.com.au/blog/topic/reputation-management) - ##### [Marketing](https://www.bluechipcommunication.com.au/blog/topic/marketing) ## [2013 trends: Social media, reputation risk management and content marketing](https://www.bluechipcommunication.com.au/blog/2013-trends-social-media-reputation-risk-management-and-content-marketing) ###### By Carden Calder ###### 01 Oct 2012 [Social Media](https://www.bluechipcommunication.com.au/blog/topic/social-media) [Financial Services](https://www.bluechipcommunication.com.au/blog/topic/financial-services) [Growth](https://www.bluechipcommunication.com.au/blog/topic/growth) ##### [Reaching High Net Worth Individuals Through Social Media Marketing in 2025](https://www.bluechipcommunication.com.au/blog/how-target-high-net-worth-individuals-social-media) [Public Relations](https://www.bluechipcommunication.com.au/blog/topic/public-relations) [Reputation Management](https://www.bluechipcommunication.com.au/blog/topic/reputation-management) [Crisis Management](https://www.bluechipcommunication.com.au/blog/topic/crisis-management) ##### [The Science of Crisis Communication: Proactive and Reactive Strategies](https://www.bluechipcommunication.com.au/blog/proactive-and-reactive-crisis-communication-strategies) [Profile](https://www.bluechipcommunication.com.au/blog/topic/profile) ##### [Affluence. 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[Back to all articles](https://www.bluechipcommunication.com.au/blog) - Share - [![](https://www.bluechipcommunication.com.au/hubfs/Bluechip%20Assets/Images/facebook.svg) ](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.bluechipcommunication.com.au%2Fblog%2F2013-trends-social-media-reputation-risk-management-and-content-marketing) - [![](https://www.bluechipcommunication.com.au/hubfs/Bluechip%20Assets/Images/linked%20in.svg) ](http://www.linkedin.com/shareArticle?mini=true&url=https://www.bluechipcommunication.com.au/blog/2013-trends-social-media-reputation-risk-management-and-content-marketing) - [![](https://www.bluechipcommunication.com.au/hubfs/Bluechip%20Assets/Images/twitter-1.svg) ](https://www.twitter.com/share?url=https%3A%2F%2Fwww.bluechipcommunication.com.au%2Fblog%2F2013-trends-social-media-reputation-risk-management-and-content-marketing) ![BlueChip_Communication.jpg](https://www.bluechipcommunication.com.au/hs-fs/hubfs/BlueChip_Communication.jpg?width=640&name=BlueChip_Communication.jpg "BlueChip_Communication.jpg") 2013 trends? Social media, reputation risk management and content marketing. The final chapter of 2012 has provoked more questions than answers for many in financial services. Boards, CEOs, Chief Marketing Officers and Chief Risk Officers we speak to have similar concerns. Here’s a quick (admittedly unscientific) survey of the common themes: - How will our reputation weather 2013? - Is our social media strategy right? - Do we have reputation risk covered? And at a more granular level… - How will we use content (or thought leadership) marketing to deliver results next year? - Is our brand story (or stories) crystal clear – and compelling? - Do we have the right resources to explore these issues and answer the key questions? The answers? These depend entirely on your brand and internal capability, the white space in the market, and your commercial goals for 2013. That said, if you’re after a few clues about where our reference group of Board members and CXOs are heading, expect to see: - Financial services brands (strategically) self-publishing more than ever - A focus on reputation risk management as a discipline - Selective social media engagement across internal and external audiences Best wishes for the holiday season and a very prosperous 2013. Many thanks for your support in 2012 and we look forward to continuing the conversation! - See more at: http://www.bluechipcommunication.com.au/prognosis/prognosis-2012-q4/trending-now/#sthash.euqkEuIm.dpufClick to edit your new post... 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