Joe Aston’s Rampart has now twice broken a spectacular “recovery” and thus effected the start of a reputation recovery. First, it was Oliver Curtis, then yesterday we had Hamish Douglass’s return, with a redemptive arc that had it all including a coming out story.
Curtis is the classic hard case: convicted insider trader → public disgrace → prison. Not coincidentally, Curtis is now gloriously back in business, with an IPO pitch and a story big enough to make us look again.
Douglass is different, but the reputational mechanics are similar. The downfall started with a trickle of bad news from Magellan, then a series of nasty rumours circulating among the private school and finance types. There followed a very public corporate and personal implosion. Magellan blew up. Douglass disappeared. Now he’s back, telling his story with a familiar reputation rehab formula: candour, vulnerability, explanation, survival, return.
Hollywood invented, and remain the pioneers, of this formula. Hugh Grant set the gold standard. At the height of his sex symbol popularity in the 90s, Grant was caught in engaged in “lewd conduct” with a sex worker. In a PR horror movie, Grant’s face hit world media in LA police mug shots. The public fall looked terminal. Instead, he fronted up, admitted it, took the hit, and kept working until the scandal became trivia not an obituary.
That’s the point. When you think your career or life is over, sometimes it isn’t. It’s up to you…
The reputation rehab formula is pretty simple.
First: a public disgrace…
Horrible, but the precondition for a comeback story.
Second: full acknowledgement, not permanent hiding
This has to be real recognition of the damage, the weakness, and the depths reached. Usually in that comes the now-familiar traumatic family backstory. Call me cynical, but this is now standard in reputation recovery: part confession, part explanation, how the wheels came off.
Third: someone smart rewrites the story arc
Usually a former celebrity PR, crisis adviser or fixer. Or BlueChip, if you happen to be in financial services.
Fourth: extraordinary resilience
Because this strategy can go horribly wrong at any minute. If you do it well, some people will say awful things about you forever. On the other hand, if you’re already reputationally rock bottom, the only direction is up.
The lesson: reputation rehabilitation is possible. Come out, stand up, say something real, and give the world something new to look at. Repeat.
And spare a thought for Joe Aston. If men in leadership stop blowing themselves up, what is he going to use to drive Rampart subscriptions?