Here we go…
Like scared animals, we humans tend to act / react, rather than reflect, when we are afraid.
That action could wreck our financial future.
We know this. Behavioural finance has told us for decades.
So moments like this, matter more than most.
If you haven't been building member understanding (about markets and themselves) before now, you're behind but you CAN still be useful.
After today’s RBA rise, we can assume:
- People under pressure often act from fear, not strategy
- Some will get it right
- Many won’t
We've got a rate hike, an austerity budget in the wings, and b@tshit crazy geopolitics screwing up the world. So investors and people with super will be acting, or thinking seriously about it.
I reckon:
- This isn’t an education moment
- It’s a guardrail moment
This is because pressure changes behaviour. Our losses feel sharper and our instinct is to do something, now.
That shows up as:
- moving to cash
- cutting contributions
- stepping away from markets
Some of that is rational. Some isn’t.
Our job isn’t to stop action, it’s to stop unthinking action.
What good looks like:
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Reduce panic velocity
Slow decisions down.
“These are the moments that can lead to big financial changes. It’s worth pausing before acting.”
This creates space between reaction and action.
- Make consequences visible, lightly
That might look like saying, “Moves like switching fully to cash or stopping contributions for extended periods can affect long-term balances.” Then maybe prove that with some long-term graphs.
(I hope you were doing this already!)
- Preserve trust
To sound real right now, drop anything that’s corporate, detached or complex. Speak to what’s real, e.g. costs are up, many households are feeling financial pain and markets do move.
Then remind us that:
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Super is long-term by design.
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Time in, as well as timing, are factored in to our super.
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Short-term decisions can carry long-term cost.
If you’re brave, say the hard bit:
people who act poorly in moments like this often regret it.
Before vs during
The best time to educate to change behaviour is before the stress when we can explain volatility, build market understanding and time horizon discipline. The goal then is to set expectations so investors are behaviourally resilient to cycles.
Now?
Our communication can simplify, guide and help prevent avoidable mistakes.
That’s the big test: whether your communication shapes behaviour.
Over to you.
PS Made it this far? Drop me a line with a question for a future BC Brief