I’m not sure if Dr Michael Hewitt-Gleeson can teach me to think in under an hour at next week’s Financial Services Council (FSC) annual conference in Cairns.
But I’m willing to let him try. Our industry would arguably be better for consumers if more people did the same.
Next week’s annual industry gathering comes at a very interesting time. We have, as I’ve blogged before, and Deloitte called this week, reached a digital tipping point. That’s a tipping point that involves traditional financial services and wealth management business models and value chains being disrupted.
At the same time – perhaps not coincidentally - financial advice as a profession finds itself at a crossroads of sorts.
We as individual consumers want greater trust, transparency, value and less BS from the brands and individuals serving us financial solutions.
The circumstances cry out for new ways of thinking. Ways of thinking that help deliver radically better service, for less money and with greater openness about underlying business models.
So Hewitt-Gleeson’s teachings resonate right now. Here are my top five takeaways from his writing, and the things I hope most to learn more about next week.
This echoes much of the latter day positive psychology movement thinking around empowerment and creating positive future alternatives.
In short, this kind of thinking is game-changing.
It’s also what we’re all going to need to catch, and successfully surf, the wave of disruption that’s coming with digitally-enabled financial services.
If you’re not going to the FSC Conference you can follow the action here (I’ll be blogging) and via @carden @FinServCouncil
