Hi Friend,
I stopped for a coffee today.
"Morning, Carden! Long black with a splash of soy?" the barista offered as he saw me.
As I stood waiting, it occurred to me how nice it was that Marco already knew what I wanted.
He's no clairvoyant, I've just been ordering the same coffee every morning for nearly a year.
That's the sort of value that personal relationships bring. In PR, our competitive advantage lies in these long-term relationships with journalists: over the years, we've learnt what makes them tick and how they like to work.
If influencer marketing was approached the same way - focusing on nurturing lasting, mutually-beneficial engagements, I'm sure we'll see a better Return on Relationship.
Best,
Carden